Privacy Policy

Effective Date: 21st October 2025
Company: Componera (Pty) Ltd

1. Introduction

At Componera (Pty) Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, request a quote, or use our automation, innovation, and integration services.

By using our website or providing us with your information, you agree to the terms outlined in this policy.

2. Information We Collect

We collect personal and technical information to provide and improve our services, including:

  • Personal Information:
    • Name and surname
    • Company name
    • Email address
    • Phone number
    • Job title or role
    • Project details or service requests
  • Technical Information:
    • IP address
    • Browser type and version
    • Pages visited and time spent on the site
    • Device type and operating system

This information is collected through forms, analytics tools, and communication platforms integrated with our systems.

3. How We Use Your Information

Componera (Pty) Ltd uses your information to:

  • Respond to service or quote requests
  • Provide custom automation, integration, and innovation solutions
  • Improve website functionality and user experience
  • Communicate updates, offers, or service information (with your consent)
  • Comply with legal and regulatory obligations

We do not sell or rent personal data to third parties.

4. Sharing Your Information

We may share your information with:

  • Service providers and partners who assist in delivering our services (e.g., hosting, CRM, or communication tools)
  • Regulatory or legal authorities when required by law
  • Integration platforms or automation tools (e.g., CRM, API services, or cloud systems) only when necessary to complete a project

All third parties are required to maintain strict confidentiality and comply with data protection laws.

5. Data Storage and Security

We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
Your data is securely stored in cloud environments that comply with POPIA (Protection of Personal Information Act, South Africa) and GDPR (General Data Protection Regulation, EU) standards.

6. Your Rights

Under applicable data protection laws, you have the right to:

  • Access and review your personal data
  • Request correction or deletion of your information
  • Withdraw consent for communications
  • Lodge a complaint with the Information Regulator (South Africa)

Requests can be made via email at info@componera.com.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience and analyze traffic.
You can manage or disable cookies in your browser settings, though some features may not function as intended.

8. Third-Party Links

Our website may contain links to third-party websites or integrations. Componera (Pty) Ltd is not responsible for the privacy practices or content of those external sites.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

📧 Email: info@componera.com
🌐 Website: componera.com
🏢 Company: Componera (Pty) Ltd, South Africa