How we handle personal information

1. Introduction

Componera (Pty) Ltd values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use this website, request a quote, or work with us on automation, innovation, and integration services.

By using this website or sending us your information, you agree to the practices described here.

2. Information we collect

We collect personal and technical information so we can respond to you and improve the site.

• Personal information: name and surname, company, email address, phone number, role, and the project or service details you send us.
• Technical information: IP address, browser type and version, pages visited, time on the site, device type, and operating system.
• This information arrives through forms, consented analytics, and the channels you use to contact us.

3. How we use your information

Componera (Pty) Ltd uses your information to:

• Respond to service and quote requests.
• Provide custom automation, integration, and innovation work.
• Improve the website and the experience of using it.
• Send updates or service information when you have agreed to hear from us.
• Meet legal and regulatory obligations.

4. Sharing your information

We do not sell or rent personal data. We share it only when that sharing is needed to do the work or to meet the law.

• Service providers who help us deliver hosting, email, or project communication.
• Regulators or legal authorities when the law requires it.
• Integration platforms, CRMs, or cloud systems only when they are part of a project you have asked us to deliver.

5. Data storage and security

We use industry-standard measures to protect your data from unauthorised access, alteration, or disclosure. Data is stored in cloud environments aligned with the Protection of Personal Information Act (POPIA) in South Africa and, where it applies, the GDPR.

6. Your rights

You may ask to access or correct your personal data, request deletion, or withdraw consent for communications. You may also lodge a complaint with the Information Regulator in South Africa. Write to [email protected] and we will respond.

7. Cookies and tracking

This website uses a consent record, and may use statistics or marketing technologies only after you allow them. You can change that choice at any time from Cookie settings in the footer, or in your browser. Some features depend on the essential consent record.

8. Third-party links

Pages may link to other websites or tools. Componera (Pty) Ltd is not responsible for the privacy practices or content of those sites.

9. Updates to this policy

We update this policy when our practices or the law change. The revised version is published on this page with a new effective date.

10. Contact us

Questions about this policy or about your personal information can be sent to [email protected]. Componera (Pty) Ltd, South Africa. Website: componera.com.